1. Policy Statement
QA Assessor is committed to ensuring impartiality in all certification activities. Impartiality is essential to the credibility and integrity of personnel certification.
All certification decisions are made based solely on objective evidence of competence and are free from commercial, financial, or other undue influences.
2. Commitment to Impartiality
QA Assessor identifies, evaluates, and manages risks to impartiality on an ongoing basis.
QA Assessor provides both training and certification services and ensures a clear separation between these activities to maintain the integrity, independence, and impartiality of all certification decisions.
3. Governance and Oversight
QA Assessor has established independent mechanisms to safeguard impartiality and oversee certification activities. These arrangements ensure that decisions remain objective, consistent, and free from bias.
No single interest is allowed to dominate the certification process.
4. Fairness and Non-Bias
QA Assessor ensures that all candidates are treated fairly and equitably. Certification decisions are based strictly on defined requirements and are not influenced by personal, organizational, or commercial relationships.
5. Managing Conflicts of Interest
All individuals involved in certification activities are required to act impartially and disclose any potential conflicts of interest.
Where a conflict is identified, appropriate actions are taken to ensure the integrity of the certification process.
6. Raising Concerns
QA Assessor provides a mechanism for candidates, certified persons, and other interested parties to raise concerns related to impartiality.
All concerns are handled confidentially and in accordance with established procedures.
7. Policy Review
This policy is reviewed periodically to ensure its continued suitability and effectiveness and is publicly available.