About Us

About QA Assessor Certification Body

QA Assessor is an independent personnel certification body (PCB) operating in compliance with ISO/IEC 17024:2012 for management system professionals. The certification body functions in accordance with ISO/IEC 17024:2012 requirements for bodies operating certification of persons.

Our Mission

To provide rigorous, impartial, and globally relevant personnel certification in ISO management systems, enabling professionals to demonstrate competence in auditing, implementing, and managing management systems.

Our Vision

To be a trusted, independent personnel certification body recognised for the quality, integrity, and relevance of its certification schemes across all major ISO management system standards.

Core Values

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Impartiality
Certification decisions are based solely on evidence of competence, free from commercial or political influence.

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Competence
All assessment activities are conducted by qualified and trained personnel.

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Integrity
We operate with transparency, honesty, and accountability in all activities.

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Global Orientation
Our certification schemes are designed for professionals worldwide across all major ISO standards.

🔗 Why Independence Matters

Independence is the cornerstone of credible certification. QA Assessor is structurally and operationally separate from any training providers. This means:

  • No conflict of interest: No trainer who has trained a candidate may participate in the certification decision for that candidate.
  • Objective assessment: Examination marking and certification decisions are based solely on demonstrated competence against published criteria.
  • Public transparency: All certified persons are recorded in the public certificate register, verifiable by any third party.
  • Impartiality Committee oversight: An independent Impartiality Committee monitors all activities that could create conflicts of interest.

🏛️ Governance Structure

QA Assessor is governed by a structured framework aligned with ISO/IEC 17024:2012 requirements for bodies operating certification of persons.

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Director
Overall strategic direction and accountability for certification body operations.

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Certification Manager
Day-to-day management of the certification process, eligibility reviews, and candidate communications.

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Chief Examiner
Oversees examination quality, marking standards, and examiner competence across all schemes.

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Certification Committee
Independent panel making final certification decisions based on assessment evidence.

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Impartiality Committee
Independent body that monitors impartiality risks and advises the Board on conflict-of-interest matters.

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Examiners & Assessors
Qualified subject matter experts conducting examinations independently of training activities.

📜 Code of Ethics & Principles

QA Assessor operates according to the following ethical principles, binding on all staff, examiners, committee members, and contractors:


Confidentiality: All candidate information is treated with strict confidentiality.

Non-discrimination: All candidates are assessed fairly regardless of background or affiliation.

Transparency: Certification criteria, procedures, and decisions are documented and accessible.

Accountability: A formal complaints and appeals process ensures all decisions can be challenged.